Effective Date: September 16, 2026
Crystal Image Construction respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you visit our website, contact us, request a quote, or communicate with us regarding our construction services.
- Information We May Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, project address or location, information about your construction project, information submitted through our contact or quote request forms, and information you provide through email, telephone or other communications with us.
Our website may also collect limited technical information associated with your visit, such as your IP address, browser or device information, and website usage information where applicable.
- How We Use Your Information
We may use personal information to respond to inquiries and quote requests; communicate with you regarding potential or existing construction projects; prepare estimates, proposals and project-related information; provide and manage our construction services; coordinate project communications; maintain appropriate business and project records; improve our website and services; meet legal, regulatory, accounting or contractual requirements; and protect our business, customers and website from fraud, misuse or security threats.
We will not use personal information for purposes unrelated to those for which it was collected unless permitted or required by law or appropriate consent has been obtained.
- Consent
By voluntarily providing personal information to Crystal Image Construction, you consent to the collection, use and disclosure of that information for the purposes identified at the time of collection or as otherwise described in this Privacy Policy, subject to applicable law.
Where required, we will obtain additional consent before using personal information for a materially different purpose. You may withdraw your consent where permitted by law, subject to legal or contractual restrictions and reasonable notice.
- Sharing of Personal Information
Crystal Image Construction does not sell or rent personal information.
We may disclose personal information to service providers or professionals who assist us in operating our business or providing services, where reasonably necessary. This may include technology or website service providers, professional advisers, subcontractors or other parties involved in a project when appropriate.
We may also disclose information where required or permitted by law.
- Cookies and Website Technologies
Our website may use cookies or similar technologies that help the website function, understand website usage, improve performance or provide other website features.
The specific information collected depends on the technologies and services enabled on our website. You may be able to control certain cookies through your browser settings.
- Safeguarding Personal Information
We use reasonable administrative, technical and physical safeguards appropriate to the nature and sensitivity of the personal information in our possession.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
- Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, contractual, accounting or business requirements.
When personal information is no longer required, we take reasonable steps to securely dispose of or anonymize it, where appropriate.
- Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or to request that inaccurate information be corrected, subject to applicable legal exceptions.
We may need to verify your identity before responding to such a request.
- Third-Party Websites
Our website may contain links to websites operated by third parties. Crystal Image Construction is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, website, technology or legal requirements.
The current version will be posted on our website with its effective date.
- Contact Us
Questions, concerns, access requests or other inquiries regarding this Privacy Policy or our handling of personal information can be directed to:
Crystal Image Construction
253042 Alberta 901
Carseland, Alberta T0J 0M0
Canada
Email: info@crystalimage.ca
Phone: 403-880-2155